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Performance Management Practices and Motivation in Developing Countries: A Further Validation of the Public Service Motivation Construct in Ghana
Juliana Abane
Management & Economics Research Journal
The purpose of this study is to test if the local government’s performance management practices are predicted by their employee’s public service motivation levels. Local governments’ performance management practices are effective when their employees are committed and motivated. Employees whose motivations are unique to public institutions will be committed to both their key performance indicators and the general strategic goals of local governments’ core mission, and the lack of it may be detrimental to the local level management practice. The study used a cross-sectional survey of 850 local government employees in the Greater Accra of Ghana. The method of analysis of the data was multiple regression techniques. The findings suggest that employees’ scores on attraction to policymaking, civic duty, and commitment to the public interest are strongly positively associated with performance management practices. The regression analysis demonstrated that public service motivation subscal...
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Organisational Commitment in the Public Service of Ghana: An Empirical Study
Robert Mensah
Developing Country Studies, 2014
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The role of Public Service Motivation and Organizational Culture for Organizational Commitment
Agata Austen
Management, 2015
The twenty-first century requires enterprises to change in their functioning, since management has been faced with an unprecedented challenge so far – it is the result of a turbulent external environment. Due to transformations the companies cannot continue to build their competitive advantages based on investments in tangible resources and cheap labour. They have to turn into organizations based on knowledge, skills and competencies, which involves the use of new management methods. Therefore, the most desirable employees are those who through education, skills and experience are able to help businesses operate on the market. Companies in their strategies appreciate knowledge workers, who in the world today, in the era of endless crisis, can decide and determine gaining a competitive position in the market. We must also remember that the policy of qualification and skills of knowledge workers must arise from the strategy of personnel of the company. Therefore, the author of this ar...
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Uplifting Motivation of Tanzanian Public Service Personnel for Improved Service Delivery: The Reflection of Public Service Motivation Theory
Sijali Korojelo
International Journal of African and Asian Studies, 2021
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The Impact of Motivation on the Employees in the Public Service Organisations: A Case of TEVETA, Lusaka, Zambia
Phillip Mubanga, Geoffrey Kapasa Mweshi
American Scientific Research Journal for Engineering, Technology, and Sciences (ASRJETS), 2019
One of the major problems faced in public service organisations is lack of motivation among public service employees. The objective of this study was to identify ways of motivating public service employees at TEVETA, Lusaka, Zambia. In order to achieve this objective a study was conducted using mixed research method (triangulation approach). Three specific research objectives with three related research questions were formulated. The theoretical framework for the study was premised on the Public Service Motivation (PSM) theory [9] Data for the qualitative research was collected using two focus group discussions and a questionnaire was also administered to collect quantitative data. The population was 68 employees with a sample size of 56 employees. The qualitative data was analysed by adopting a thematic approach. Quantitative data was analysed through the statistical package for social sciences (SPSS) to obtain descriptive statistical information. The two methods were used to help validate and ascertain the reliability of the research findings. The findings indicated that in addition to financial rewards, non-financial rewards were equally important and played a major role in motivating public service employees. The study findings identified several motivating factors, key motivators and also measures that can be used to motivate employees. These factors were classified into two categories, namely intrinsic motivating factors and extrinsic motivating factors. The researcher in this study made conclusions and came up with practical implications of the study as part of the recommendations, in terms of the ways that TEVETA can use to address the problems of low motivation among its employees. Furthermore, suggestions were made on the directions of future research on Public Service Motivation (PSM).
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Introduction to the Symposium on Public Service Motivation Research
James Perry
Public Administration Review, 2010
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Improving Performance: Motivation of Public Service Officers and their Commitment
Sumardi Lasise
Hasanuddin Journal of Business Strategy
This research aims to see the performance condition of employees who are influenced by the commitment and motivation of public service in the One-stop Administration Services Office called SAMSAT Mappanyukki Makassar in the event of Pandemic Covid-19 which demands a large-scale social restriction. This research uses a questionnaire whose data will be processed using the SmartPLS application using the path analysis method. The results found that the motivation of public service and commitment has an effect on employees ' performance amid large-scale social restrictions. The limitations of this study are that there is no discussion group forum that collects employees because conditions do not support.
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'Explorations in Public Service Motivation: The Case of the Italian Revenue Agency
Domenica Farinella
presentation at the Annual Conference of …, 2006
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The Growth of Public Service Motivation Research
James Perry
The Korean Journal of Policy Studies
Research on public service motivation, that is, motives and actions in the public domain that are intended to do good for others and shape the well-being of society, has grown significantly in the Last twenty years. Over 100 studies have been conducted in more than 20 countries, most during the Last decade. Amongm the findings of the research is that public service motivation is an important influence on a person`s willingness to join and remain in a public organization. Findings related to public service motivation and individual performance are Less clear cut and are Likely mediated by various facets of person-organization fit. Public service motivation affects ethical behavior in both social and organizational contexts, as manifest in such behaviors as blowing the whistle and applying principled reasoning to ethical dilemmas. Despite the significant progress in the study of public service motivation, many important questions remain for future research. The joint effect of public ...
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Public Service Motivation Scholarship in Africa: A Systematic Review and Research Agenda
JAMES MENSAH
International Journal of Public Administration, 2018
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